Caliper Wellness — TMS Therapy Clinic in New Port Richey, FL

Caliper Wellness has built a quiet but measurable reputation in New Port Richey as a telehealth-forward practice covering mental health, wellness, and specialty services including TMS therapy and hair restoration. With 122 verified Google reviews averaging 4.8 stars, the practice sits in a competitive local market where several rivals hold perfect five-star scores on smaller review bases. What distinguishes Caliper Wellness from that group is volume and consistency: 113 of 122 reviews are five-star ratings, and the themes running through them point to something more specific than generic satisfaction.

The practice operates out of 6224 Lafayette St in New Port Richey, FL 34652, and can be reached at (727) 835-6798 or at caliperwellness.com. Note that Thursday hours are listed as closed; patients scheduling around a standard workweek should confirm availability in advance.

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What Verified Reviews Actually Surface

Across 122 Google reviews spanning October 2022 through May 2026, eight distinct themes emerge from the patient record. The data is not evenly distributed.

Prescriber quality dominates: 73 reviews (59.8%) mention a provider by name or describe clinical decision-making in specific terms. Positive sentiment in this category runs 68-to-5. Staff quality follows at 48.4% (59 reviews), with a near-total positive ratio of 58-to-1. Subjective results appear in 36.1% of reviews (44 mentions), all positive. Communication registers in 29.5% of reviews (36 mentions), with 33 positive and 3 negative. Scheduling appears in 14.8% (18 reviews), with 15 positive and 3 negative. Follow-up care, support team quality, and intake process round out the picture at lower frequencies.

The pattern that emerges is one of a provider-centric practice. Patients do not write generically about "the clinic." They write about specific people: Haley McRaven, Haley Bland, Andrew Hewitt, Jessie, Charlie the scheduler, Yvette, Amy. The reviews read less like Yelp entries and more like personal referrals.

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The Providers Patients Name Most

In any practice, the difference between a four-star and a five-star experience often comes down to whether a patient feels seen rather than processed. The reviews at Caliper Wellness return to this distinction repeatedly, and they do it through named providers.

Haley Bland is the most frequently cited clinician in the review corpus, appearing across individual therapy, couples therapy, and complex psychiatric cases. The range of conditions described by her patients includes bipolar disorder, anxiety, depression, insomnia, and relationship conflict. What reviewers consistently note is not just clinical competence but the texture of the therapeutic relationship: sessions that move at the patient's pace, questions that surface patterns rather than just symptoms, and an advocacy role that extends beyond the appointment window.

Andrew Hewitt draws consistent praise across a different set of use cases: physical wellness consultations, weight loss planning, and medication management. Reviewers note his efficiency without framing it as impersonal. One patient describes him as "fast, efficient, and straight to the point," which reads as a feature rather than a complaint. Another credits his team with working through medication stabilization over an extended period.

Haley McRaven appears in the telehealth context specifically, praised for being "professional, prompt, understanding, and very effective in treating" a patient new to Florida and new to the telehealth model.

Jessie (last name not provided in reviews) surfaces in the context of mental health medication management, particularly for patients who had struggled with previous providers. One reviewer describes a years-long search for a clinician who would genuinely listen before finally finding that in Jessie at this practice.

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The Support Infrastructure Behind the Clinicians

A practice's clinical quality only travels as far as its administrative and support infrastructure allows. In New Port Richey, Caliper Wellness receives specific praise for the people who sit outside the exam room.

Charlie, identified in reviews as the phone scheduler, earns a dedicated mention in the most recent five-star review in the dataset. The reviewer describes him returning a voicemail "in a matter of seconds" and securing a same-day appointment on a last-minute call. That kind of detail does not appear in reviews written out of obligation; it appears when someone's day was genuinely made easier.

Yvette and Amy are named alongside Jessie in a review from a patient who describes the team as "great blessings" and specifically calls out their kindness and compassion. These are not throwaway compliments in context; the review reads as a patient in a difficult period finding consistent human support across multiple touchpoints.

The communication theme in the review data (36 mentions, 33 positive) reinforces this. Patients describe fast response times, reliable follow-through, and a general sense that questions get answered rather than deferred.

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Services at a Glance

Caliper Wellness lists two primary service categories in its directory profile: TMS Therapy and Hair Restoration. The review corpus, which covers a broader range of services, suggests the practice also operates actively in mental health (individual therapy, couples therapy, psychiatric medication management), weight loss consultation, and physical wellness planning. Patients describe telehealth delivery as the primary modality for many of these services.

TMS (Transcranial Magnetic Stimulation) therapy is a non-invasive treatment used in the management of certain mental health conditions, including treatment-resistant depression. The presence of this service alongside behavioral health offerings positions Caliper Wellness as a practice with a broader treatment toolkit than a standard outpatient mental health clinic.

Hair restoration services appear in the directory listing but are not directly addressed in the available review data.

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Honest Breakdown: Where Friction Appears

The review dataset contains 9 reviews at three stars or below (six one-star, one two-star, one three-star, one four-star), which falls above the threshold requiring direct engagement. However, the verbatim text of those lower-rated reviews was not included in the source data provided to this publication. What the sentiment breakdown does reveal is that negative signals cluster in specific areas: prescriber quality (5 negative mentions out of 73), communication (3 negative out of 36), scheduling (3 negative out of 18), and follow-up care (3 negative out of 14).

The scheduling friction is worth noting. Fifteen positive scheduling mentions against three negative ones is a strong ratio, but in a telehealth practice where appointment access is the primary point of entry, even a small cluster of complaints about scheduling deserves attention from prospective patients. The intake process category also shows 2 negative mentions out of 8, suggesting the onboarding experience is not uniformly smooth.

Prospective patients should also note that the practice is closed Thursdays, which compresses the available scheduling window and may contribute to access friction for patients with inflexible weekday availability.

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When Caliper Wellness Is Not the Right Fit

The profile of this practice suggests it works best for patients who are comfortable with telehealth delivery, can work within a schedule that excludes Thursdays, and are seeking a provider relationship that emphasizes continuity with a named clinician. Patients who prefer in-person care, need same-day crisis intervention, or are seeking a high-volume transactional model may find the fit imperfect.

The practice's review base skews heavily toward mental health and wellness services. Patients seeking hair restoration as a primary service should confirm current availability and provider qualifications directly, as the review data does not speak to that service line.

For patients navigating complex psychiatric presentations, the review record suggests the practice can support ongoing, longitudinal care. For patients who need a quick, one-time consultation and fast prescription turnaround, the experience may vary based on provider and scheduling availability.

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How Caliper Wellness Compares Locally

The New Port Richey wellness market includes several practices with comparable or higher average ratings, though most on smaller review bases.

Caliper Wellness holds the second-largest review count in this local comparison group. Its 4.8 average on 122 reviews is statistically more robust than a 5.0 average on 25 or 36 reviews; perfect scores on small samples are harder to interpret. The one practice with a larger review base, Invigorate Wellness Medical, holds a 5.0 average on 144 reviews, which represents a meaningful benchmark. Patients comparing the two should look at service overlap and provider availability rather than rating differentials alone.

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Frequently Asked Questions

What kinds of conditions do providers at Caliper Wellness treat?

The review record describes treatment across a wide range of presentations, including ADHD, bipolar disorder, depression, anxiety, insomnia, and relationship and communication difficulties addressed through couples therapy. Weight loss planning and physical wellness consultations also appear in patient accounts. The practice's listed services include TMS therapy and hair restoration.

Does Caliper Wellness offer telehealth appointments?

Yes. Multiple reviews describe telehealth as the primary delivery mode, including one patient who relocated from California and specifically notes this was their first telehealth experience. The practice appears to serve patients across a geographic range, not just those local to New Port Richey.

How quickly can new patients get an appointment?

Scheduling experiences vary in the review data. Several patients describe rapid access: one reviewer was "on the road to success the same week" after a referral, and another received a same-day appointment after a last-minute call. Three reviews in the scheduling category carry negative sentiment, so rapid access is not guaranteed. Patients with urgent needs should call directly to assess current availability.

What is the intake process like?

Reviews describing the intake process are generally positive, with patients noting efficiency and ease. One reviewer describes the experience as "super easy, in and out." Two negative intake-process mentions exist in the data, suggesting the experience is not uniform. Patients navigating complex insurance or prior authorization situations should confirm process details in advance.

How does the practice handle ongoing medication management?

Follow-up care appears in 14 reviews, with 11 positive and 3 negative mentions. Reviewers describe providers working through medication adjustments over extended periods and supporting patients through complex cases. One patient credits the team with reaching "a stable state" with medications after persistent effort. Three negative mentions in this category suggest the follow-up experience is not consistent across all patients or providers.

Is couples therapy available at this practice?

Yes. Multiple reviews describe couples therapy sessions with Haley Bland specifically. Reviewers describe the work as addressing communication patterns, conflict de-escalation, and relationship dynamics. One reviewer notes ongoing work in both couples and individual therapy simultaneously.

What do patients say about communication and response times?

Communication is the fourth most frequently cited theme in the review data, appearing in 29.5% of reviews. The sentiment ratio is 33 positive to 3 negative. Patients describe fast response times and reliable follow-through on questions. Three negative communication mentions in the dataset suggest occasional gaps, but the overall pattern is one of accessible and responsive staff.

Does the practice offer weight loss support?

Yes. Multiple reviews describe weight loss consultations with Andrew Hewitt specifically. Reviewers note individualized planning, lifestyle-fit customization, and ongoing support through the process. The practice appears to approach weight loss as a consultative and monitored process rather than a single-appointment prescription service.

What is TMS therapy, and does the practice have patient feedback on it?

TMS (Transcranial Magnetic Stimulation) therapy is a non-invasive procedure used in the management of certain mental health conditions, most commonly treatment-resistant depression. It is listed as a service at this New Port Richey location. The available review data does not include verbatim patient accounts specifically describing TMS treatment outcomes at this practice. Prospective patients interested in this service should consult directly with the clinic for provider qualifications, session structure, and candidacy criteria.

How does Caliper Wellness handle patients with complex or long-standing mental health histories?

The review record includes accounts from patients with multi-year treatment histories, complex diagnoses, and prior experiences with multiple providers. Reviewers in this group describe finding a level of individualized attention they had not encountered elsewhere. The practice does not appear to operate as a high-volume, quick-turnaround model; the reviews suggest a relationship-oriented approach that may suit patients who have felt dismissed or under-served by previous providers.

What are the practice's hours, and are there days it is not available?

The practice is listed as closed on Thursdays. [source: clinic directory data] Full weekly hours should be confirmed directly with the practice, as the source data provides only the Thursday closure. Patients scheduling recurring appointments should factor this into their planning, particularly if Thursday is the most accessible day in their schedule.

Can patients expect continuity with a specific provider?

The review data strongly suggests that provider continuity is a feature of the practice model rather than an exception. Reviewers describe ongoing relationships with the same clinician across months and, in some cases, nearly a year or more. This is consistent with a telehealth model where patients are matched to a specific provider rather than rotating through available staff. Patients seeking this kind of continuity should confirm it is available for their specific service type at the time of intake.

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Review data sourced from 122 verified Google reviews, spanning October 2022 through May 2026. Star distribution: 113 five-star, 1 four-star, 1 three-star, 1 two-star, 6 one-star. All verbatim excerpts reproduced as written, with truncation at sentence boundaries where indicated.

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This is not a treatment recommendation. It is a directory entry. Any treatment decision belongs with a licensed physician who can examine the patient and evaluate their specific case.