Reviewed byAHF Editorial TeamUpdated July 2026
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Clinic Overview & Credentials
Dr. Gena Chiropractic in Plantation, FL sits on the western stretch of Broward Boulevard, a few miles from the Sawgrass Expressway, and has accumulated 148 verified Google reviews with an average rating of 4.93 out of 5. That number is not a rounding artifact: of 148 reviews, 145 are five-star ratings, two are one-star, and one is three-star. For a practice offering a service mix that ranges from spinal adjustments to acoustic wave therapy and NAD+ infusions, that distribution is worth examining closely before booking.
The review corpus spans from August 2024 through June 2026, giving a meaningful window into patient experience across more than 18 months of operation. The dominant theme, appearing in 109 of 148 reviews (73.6%), is staff quality. That is not a typical distribution. Most clinics see results or cost as the leading driver of sentiment. Here, patients are consistently returning to how the team makes them feel from the first phone call forward.
The second and third most frequent themes are results (subjective) at 41.9% and prescriber quality at 38.5%. Communication appears in 18.9% of reviews, facility quality in 15.5%, and specific measurable results in 11.5%. Follow-up care and intake process round out the data at 8.8% and 6.1% respectively.
What this distribution suggests: patients at this Plantation location are not primarily coming in, getting a quick adjustment, and leaving. The reviews describe a practice where the diagnostic conversation, the explanation of findings, and the post-visit check-in are all part of the perceived value.
Amazing service! From the initial phone call, to the welcoming office and finally the attentiveness of Dr. Gena and her staff! 5 stars all around!
Today I was assessed and x-rayed to determine the course of action moving forward. I'm looking forward to my second visit to learn what my issues are and understanding the course of action moving forward and the targeted adjustment. The staff is extremely friendly and answered all my questions.
The intake process reviews are particularly instructive. Patients describe X-ray assessments on the first visit, clear explanations of findings, and a multi-visit plan laid out before treatment begins. That structure is not universal among chiropractic offices in the Plantation area, and several reviewers appear to be comparing this experience against prior care elsewhere.
The practice operates across a broader service footprint than a conventional chiropractic office. In addition to spinal adjustments, the Plantation clinic lists acoustic wave therapy (referred to in several reviews as "sound wave therapy" or "soft wave"), red light therapy, PEMF therapy, stem cell therapy, PRP therapy, NAD+ therapy, TMS therapy, TRT, and ED treatment.
The breadth of that list raises a practical question for prospective patients: which of these services are actually generating patient feedback? Based on the review data, acoustic wave therapy is the most frequently mentioned specific treatment. Several reviewers describe using it for musculoskeletal complaints, shoulder issues, and wrist pain. TMS therapy, TRT, and the hormone-adjacent services are not mentioned by name in the available reviews, which may reflect patient privacy preferences rather than low utilization.
The staff is extremely friendly and helpful. I've been doing the sound wave therapy for shoulder and wrist issues. I'm pain free and back to doing every day things. I would definitely recommend them!
Patients interested in the regenerative or hormone-related offerings should plan to ask specific questions during the intake consultation, since the review record does not provide detail on protocols, pricing, or candidacy criteria for those services.
The prescriber quality theme appears in 57 reviews (38.5%), and the framing is consistent: patients describe a clinician who takes time, explains findings in plain language, and does not rush appointments. One reviewer described understanding eight years of chronic pain better after a single visit than after years of prior treatment elsewhere. That kind of statement, while subjective, reflects a specific clinical behavior: extended diagnostic conversation rather than a brief assessment-and-adjust model.
I had my first visit yesterday at Dr. Gena Chiropractic and honestly it was one of the best healthcare experiences I've had in years. Dr. Gena went above and beyond during my appointment. She took the time to really listen, explain everything in detail, and helped me understand more about the pain I've been dealing with for the last 8 years than anyone else ever has. I never felt rushed, and you can tell she genuinely cares about helping her patients heal and improve their quality of life. I also did the sound wave treatment, and I could already tell a difference after just one session. That alone gave me so much hope.
The doctors-plural framing in some reviews suggests additional clinical staff beyond Dr. Gena, though the practice name and the majority of reviews center on a single primary provider. One reviewer noted that the team takes interest in both physical and mental health, which aligns with the TMS therapy and broader integrative service list.
The doctors and staff are wonderful, they take an interest not only in your physical health but also your mental health.
The results-specific theme (11.5% of reviews) is smaller than the subjective-results theme (41.9%), which is typical for chiropractic care where outcomes are often felt rather than measured. The specific accounts that do appear in the review record are worth noting for prospective patients.
One reviewer described three adjustments over a short period, followed by resolution of daily headaches, improved sleep, sustained energy, and what they described as cognitive improvements including memory. Another described 18 months of care for a child, with reported resolution of behavioral issues and school-related concerns, alongside improvement in other health areas. A third described complete pain relief from shoulder and wrist complaints following sound wave therapy sessions.
I have been adjusted three times and I feel like a completely new person. I was running on coffee and Advil. Now I wake up refreshed, without any headaches. Nothing on my body hurts, I have sustained energy throghout the day and I am in a better mood. I have 2 toddlers and I can keep up with them, organize my house and still feel energized. And my memory.... I am actually remembering things and my cognition is improving. I cannot wait to see how I am going to feel like when I complete the treatment.
These are patient-reported experiences, not clinical outcomes data. They are presented here as representative of what patients describe, not as evidence of what any prospective patient should expect.
With only three reviews below four stars across 148 total, the low-score sample is too small to support a statistically meaningful pattern analysis. The honest breakdown here is therefore structural rather than sentiment-driven.
The two one-star reviews exist in the data but do not appear in the verbatim excerpt set, which means their specific content is not available for editorial analysis. The three-star review does not appear in the verbatim set either. This limits the ability to surface specific friction points from dissatisfied patients.
What the data does show is that follow-up care has 2 negative-sentiment tags and intake process has 1, out of 13 and 9 total mentions respectively. These are small numbers, but they suggest that a small subset of patients experienced something in the post-visit or onboarding process that did not meet expectations. Patients who have had prior negative experiences with chiropractic care sales processes, treatment plan upsells, or unclear billing may want to ask direct questions about pricing and plan structure before committing.
The practice does not appear to publish pricing information publicly, and the review record does not include cost-related feedback in either direction.
Likely a good fit for patients who:
Likely not the right fit for patients who:
The following table reflects available data from the Alpha Health Finder directory for Plantation-area clinics offering overlapping services.
| Clinic | Rating | Review Count | Notes |
|---|---|---|---|
| Dr. Gena Chiropractic | 4.93 | 148 | Broadest service mix in dataset; highest review volume |
| CaliMed Wellness Center | 5.0 | 150 | Perfect rating, comparable volume; Plantation area |
| Prestige Clinicians LLC | 4.5 | 49 | Lower volume; Plantation area |
| Testosterone Replacement | N/A | 0 | No rating data available |
CaliMed Wellness Center is the closest statistical peer, with a 5.0 average across 150 reviews. Patients comparing the two should note that a 5.0 average across 150 reviews and a 4.93 average across 148 reviews are functionally similar from a statistical standpoint. The more meaningful differentiators are service scope, provider style, and whether a given patient's specific condition is well-represented in each clinic's review record.
What does a first appointment at Dr. Gena Chiropractic in Plantation look like?
Based on the intake-process reviews, the first visit typically includes a physical assessment and X-rays. Staff walk patients through the findings and outline a proposed course of action before beginning treatment. One reviewer described the process as transparent and unhurried, with a staff member named Brie specifically noted for handling initial concerns clearly.
I was immediately greeted upon entering, Brie made me feel so at ease, she explained the steps very clearly and handled my initial concerns with firm aplumb. Any objections the staff didn't push back but explained and put out at ease. Thanks Dr.Gena and staff
Patients should budget time for a more thorough first visit than a standard chiropractic appointment.
Is the sound wave (acoustic wave) therapy worth trying for musculoskeletal pain?
Several reviews specifically mention acoustic wave therapy for shoulder, wrist, and general pain complaints. Patient-reported outcomes in the review record are positive, including descriptions of pain relief after multiple sessions. One reviewer described noticeable change after a single session. These are subjective accounts and individual results vary, but the therapy appears to be one of the more actively used modalities at the Plantation location based on review frequency.
I also did the sound wave treatment, and I could already tell a difference after just one session. That alone gave me so much hope.
How does the staff interact with patients beyond the clinical appointment?
Follow-up care appears in 13 reviews, with 11 positive and 2 negative sentiment tags. The positive accounts describe post-visit check-ins, a warm office atmosphere, and staff who go beyond transactional interaction. One reviewer specifically mentioned that the team checked in after the first visit, which they found notable enough to mention in their review.
I really appreciated that they even checked in after my first visit. I was so happy with my experience that I ended up purchasing additional chiropractic and soft wave sessions. Highly recommend!
The 2 negative-sentiment follow-up tags suggest that this experience is not universal, though the specific nature of those concerns is not available in the verbatim data.
Does the practice treat children?
At least one review describes ongoing pediatric care, with a parent reporting 18 months of treatment for a child. The review describes behavioral and health improvements over that period. The practice does not appear to market pediatric chiropractic explicitly based on available data, but the review record indicates it is within scope.
My son has been under Dr. Gena and her team's care for 18 months. Behavioral issues have resolved. No more calls and meetings at school since we started chiropractic care. They now asked what we did to turn around the situation? Many other issues have considerably improved or resolved. When the issues we face have been out of her field, she has provided amazing contacts and taken her time to find help for us.
Parents considering chiropractic care for children should discuss the clinical rationale and treatment approach directly with Dr. Gena during a consultation.
Is the office environment comfortable for new patients who are anxious about chiropractic care?
The facility quality theme appears in 23 reviews (15.5%), all with positive sentiment. Reviewers describe a clean, welcoming environment with a positive atmosphere. The intake process reviews specifically address how staff handle patient hesitation, describing a non-pressured approach to explaining treatment options.
Love the atmosphere in the office. Everyone is very friendly, attentive. Best chiropractic care in Florida!
For patients who have had negative experiences with high-pressure sales environments at other clinics, the review pattern here is encouraging, though the small number of negative intake-process tags (1 out of 9) suggests the experience is not identical for every patient.
What conditions does Dr. Gena seem most experienced with based on patient reviews?
The review record most frequently references chronic musculoskeletal pain, headaches, and general spinal complaints. Shoulder and wrist issues appear in the context of acoustic wave therapy. One reviewer describes cognitive and energy improvements following adjustments. Behavioral health in a pediatric context appears in one detailed review. The practice also lists TMS, TRT, NAD+, and other integrative services, though these are not represented in the available verbatim reviews.
Always friendly and knowledgeable ! Dr Gena gets to the root cause!
Patients with conditions outside musculoskeletal pain should ask directly about clinical experience and protocols during the consultation.
How does the clinic handle referrals when a patient's issue is outside its scope?
One reviewer specifically noted that when their child's needs extended beyond the practice's scope, Dr. Gena provided referrals and took time to find appropriate outside resources. This suggests a willingness to coordinate care rather than retain patients within the practice regardless of fit. This is one data point, not a policy, and patients should ask about referral practices directly if this is relevant to their care needs.
Does the practice take a whole-person approach or focus strictly on spinal adjustments?
The prescriber quality reviews consistently describe a provider who addresses the underlying cause of complaints rather than treating symptoms in isolation. The service list, which includes mental health-adjacent services like TMS, hormone therapies, and regenerative treatments, supports the integrative framing. One reviewer noted that the team takes interest in both physical and mental health, which is consistent with the broader service menu.
Is the clinic worth visiting for someone who has been disappointed by chiropractic care elsewhere?
Several reviews are explicitly written by patients comparing this experience against prior care. The language of "finally understanding my pain" and "one of the best healthcare experiences I've had in years" appears in reviews from patients who describe long histories of unresolved complaints. Whether this reflects Dr. Gena's diagnostic approach, the extended appointment format, or the combination of modalities is difficult to isolate from the review record alone. Patients who have had prior negative experiences with rushed or ineffective chiropractic care appear to be a significant portion of the positive-review base.
What should I know about scheduling and availability before my first visit?
The clinic is closed on Thursdays. No other specific scheduling information is available in the source data or review record. Patients should call the practice directly at (954) 417-5815 or visit the website to confirm current availability, especially for modalities beyond standard chiropractic adjustment, which may require specific equipment or provider availability.
This profile is based on verified Google review data collected between August 2024 and June 2026, and clinic information from the Alpha Health Finder directory. Patient-reported outcomes are individual experiences and do not constitute clinical evidence or treatment describes the goal of. Prospective patients should consult directly with the practice regarding services, pricing, and clinical suitability.
This is not a treatment recommendation. It is a directory entry. Any treatment decision belongs with a licensed physician who can examine the patient and evaluate their specific case.
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